Privacy Policy

Introduction

fusion-byte Financial Management Ltd ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Personal Information You Provide

When you engage with our services or contact us, we may collect:

Name and contact details (email address, postal address)
Financial information relevant to the services you request (income, expenses, debts, assets)
Employment information
Information about your financial goals and circumstances
Communication preferences
Any other information you choose to provide during consultations or correspondence

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and general location information
Browser type and version
Pages visited and time spent on each page
Referring website addresses
Device information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our Cookies Policy.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide financial management consultations, create customized financial plans, and deliver the services you request
Communication: To respond to your inquiries, send appointment confirmations, and provide updates relevant to our services
Improvement: To understand how our website is used and improve its functionality and content
Legal Compliance: To comply with applicable laws, regulations, and legal processes
Business Operations: To maintain records, conduct internal analysis, and manage our business effectively

We do not use your personal financial information for marketing purposes or share it with third parties for their marketing purposes.

Legal Basis for Processing (UK GDPR)

Under UK data protection law, we process your personal information based on the following lawful grounds:

Contract Performance: Processing is necessary to fulfill our contractual obligations to provide you with services
Consent: You have given clear consent for us to process your information for specific purposes
Legitimate Interests: Processing is necessary for our legitimate business interests (such as improving our services), provided these interests don't override your rights
Legal Obligation: Processing is required to comply with legal requirements

Information Sharing and Disclosure

We maintain strict confidentiality regarding client information. We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

With Your Consent: When you explicitly authorize us to share specific information
Service Providers: With trusted third-party service providers who assist in operating our business (such as email hosting or website maintenance), under strict confidentiality agreements
Legal Requirements: When required by law, court order, or governmental authority
Professional Advisors: With our legal or professional advisors when necessary for business operations, under confidentiality obligations
Business Transfers: In the event of a merger, acquisition, or sale of business assets, though we would require the acquiring party to honor this Privacy Policy

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Generally, we retain client financial information for seven years following the conclusion of services, in accordance with standard financial record-keeping practices and legal requirements. Website analytics data is typically retained for 26 months.

When information is no longer needed, we securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission and storage
Regular security assessments and updates
Restricted access to personal information on a need-to-know basis
Staff training on data protection and confidentiality
Secure backup procedures

While we strive to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but maintain industry-standard protections.

Your Rights

Under UK data protection law, you have the following rights regarding your personal information:

Right of Access: You can request a copy of the personal information we hold about you
Right to Rectification: You can request correction of inaccurate or incomplete information
Right to Erasure: You can request deletion of your personal information in certain circumstances
Right to Restriction: You can request that we limit how we use your information
Right to Data Portability: You can request your information in a structured, commonly used format
Right to Object: You can object to certain types of processing, including processing based on legitimate interests
Rights Related to Automated Decision-Making: You have rights regarding automated decisions (though we do not use automated decision-making in our services)

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last Updated" date at the top of this policy and may notify active clients via email.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

fusion-byte Financial Management Ltd
42 Park Street
Clifton, Bristol BS1 5JG
United Kingdom
Email: [email protected]

Supervisory Authority

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113
Website: www.fusion-byte.com